Privacy Policy

Effective Date: November 18, 2024

At Peak Wellness Lounge ("we," "us," or "our"), located in Woodland Park, CO, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect

We collect both personal and health-related information in the course of providing our services. This includes:

Personal Information: Name, address, phone number, email address, and payment information.
Health Information: Medical history, treatment plans, medications, and other health-related data necessary for delivering our services.

We collect this information when you fill out forms on our website, book appointments, or communicate with us via phone, email, or in person.

2. How We Use Your Information

We use your information for the following purposes:

To provide and manage the services you request, including medical treatments and wellness services.
To communicate with you about appointments, treatments, and wellness-related updates.
To process payments for services rendered.
To comply with legal and regulatory requirements, including HIPAA regulations for patient privacy and confidentiality.
To improve our services and customer experience.

3. Protection of Your Information

We understand the importance of your privacy and take the necessary steps to safeguard your personal and health information. We implement physical, administrative, and technical safeguards to protect your information from unauthorized access, use, or disclosure.

We store your health information in a secure, HIPAA-compliant electronic medical records system.
We limit access to your personal and health data to authorized personnel only.
We use secure communication methods (e.g., encryption) for sensitive information shared over the internet.

4. HIPAA Compliance

As a healthcare provider, Peak Wellness Lounge complies with the Health Insurance Portability and Accountability Act (HIPAA), which sets standards for the protection of health information. Your health information is protected under HIPAA, and we will not disclose your health data without your consent, except as permitted or required by law.

Your Rights Under HIPAA include:

The right to access your health information.
The right to request corrections or updates to your health records.
The right to request restrictions on the use of your health information.
The right to receive a copy of our Notice of Privacy Practices, which details how your information is handled under HIPAA.

If you would like to exercise any of these rights, please contact us.

5. Sharing Your Information

We do not sell, rent, or trade your personal or health information to third parties. However, we may share your information under the following circumstances:

With third-party service providers who assist in the delivery of our services (e.g., payment processors, appointment scheduling platforms). These service providers are contractually required to maintain the confidentiality of your information.
As required by law, such as to comply with a subpoena, legal process, or regulatory requirements.
For purposes of treatment, payment, and healthcare operations, as permitted by HIPAA.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device that help us improve website functionality and analyze usage patterns. You can adjust your browser settings to refuse cookies or notify you when cookies are being used. However, please note that some website features may not function properly without cookies.

7. Third-Party Websites

Our website may contain links to third-party websites. These websites are not under our control, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If we discover that we have inadvertently collected information from a child under 18, we will take steps to delete that information as quickly as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about how we protect your privacy.

10. Contact Us

If you have any questions about this Privacy Policy, how we handle your personal or health information, or if you would like to exercise your rights under HIPAA, please contact us:

Peak Wellness Lounge
400 W Midland Ave Suite 201
Woodland Park, CO 80863
Phone: (719) 669-1735
Email: DrLinda@peakwellnesslounge.com

By using our website and services, you agree to the terms of this Privacy Policy.